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Complaint and Mediation Program Contacts/Request More Information
For more information about mediation or quality of care complaints, please contact Margaret Johnson, MSM, RN, CPHQ, Senior Director, Immunization & Medicare Services by calling 781-419-2795.
To submit an electronic request for more information, please complete the form below.
Consumer Feedback
Masspro is happy to provide additional information about our services. Please indicate your area(s) of interest.
Note: Please do not use this form to file a Medicare quality of care complaint or appeal. Instead, please dial the helpline at 1-800-252-5533.
For medical emergencies, please dial 911.
Masspro is happy to provide additional information about its services and/or field consumer feedback. Please indicate your area(s) of interest using the form below, or provide us with your feedback.
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