PCRS Links/Partners
Masspro collaborates with key partners to yield a more powerful impact on performance improvement results. Collaboration includes information sharing, production of events, and promotion of best practices.
Partners
American Heart Association
The American Heart Association is a national voluntary health agency whose mission is to reduce disability and death from cardiovascular disease and stroke.
MassPRO and the AHA are key partners in both the heart failure prevention initiative and the AHA “Get With the Guidelines Program”™ , a quality improvement program that encourages hospitals to consistently treat and discharge patients according to evidence-based guidelines. This program is designed to “close the treatment gap and reduce disparities in the acute care and secondary prevention of cardiovascular diseases.”
The AHA supports MassPRO’s initiatives by providing nationally recognized speakers, research results, software and practice management tools, which assist in garnering real-time data.
American Medical Informatics Association
The American Medical Informatics Association (AMIA) plays a pivotal role in the transformation of the U.S. health system and makes measurable contributions to the improvement of the health of the nation through continued development and implementation of health information technology. AMIA is an integrating force that strengthens the nation’s ability to create and manage the science and knowledge base of health care. AMIA is active in the development of global health information policy and technology with particular emphasis on using health information technology to meet the needs of the underserved population.
Bridges to Excellence (BTE)
Bridges to Excellence (BTE) is a program designed to create significant leaps in the quality of care by recognizing and rewarding health care providers who demonstrate that they have implemented comprehensive solutions in the management of patient-centered care. The initiative is comprised of three individual programs: Diabetes Care Link, Cardiac Care Link, and Physician Office Link. Physicians who demonstrate high levels of performance in these areas are eligible for incentive bonuses paid by participating employers.
BTE is a General Electric-led employer group that includes the National Committee for Quality Assurance (NCQA) among its charter members and a diverse coalition of physicians, health plans, quality experts, and consultants to advance the pay-for-quality concept. Charter employers include General Electric, Ford Motor Company, UPS, Procter & Gamble, and Verizon, all of which offer bonus payments to physicians who deliver high-quality care to their employees.
Center for Information Technology Leadership (CITL)
CITL was chartered in 2002 by Boston-based, nonprofit Partners Healthcare System as a research organization established to help guide the healthcare community in making more informed strategic IT investment decisions. Using a rigorous, analytic approach, CITL assesses information technologies, disseminates its research findings, and provides additional services designed to help healthcare providers realize greater value and improve quality of care. CITL’s research is also used by technology vendors to develop more effective healthcare IT products.
Centers for Medicare & Medicaid Services
The Centers for Medicare & Medicaid Services (CMS) administers the Medicare program and works with each state to administer its Medicaid program, the State Children’s Health Insurance Program, and health insurance portability standards. CMS also oversees the Quality Improvement Organization (QIO) program, contracting with QIOs (like Masspro) to ensure that care paid by the Medicare program is reasonable and medically necessary, meets professionally recognized standards of health care, and is provided in the most economical setting.
Executive Office of Health and Human Services, Office of Medicaid
The Office of Medicaid oversees the MassHealth program, which provides comprehensive health insurance, or help in paying for private health insurance, to nearly one million Massachusetts children, families, seniors, and people with disabilities.
Fallon Community Health Plan
Founded in 1977, Fallon Community Health Plan (FCHP) provides health care services designed to meet the unique and changing needs of the members it serves. Its product portfolio includes a variety of health plan options featuring flexible and innovative benefit designs. FCHP also offers a broad spectrum of health and wellness services and programs to ensure that members at all stages of life receive the highest quality of care.
Harvard Pilgrim Health Care
Harvard Pilgrim Health Care’s mission is to improve the health of the people it serves as well as the health of society. It is the oldest nonprofit health plan in New England, focusing on clinical quality, preventive care, disease management, and member satisfaction.
Healthcare Information and Management Systems Society (HIMSS)
HIMSS is the healthcare industry’s membership organization exclusively focused on providing leadership for the optimal use of healthcare information technology and management systems for the betterment of human health. Founded in 1961 with offices in Chicago, Washington D.C., and other locations across the country, HIMSS represents approximately 17,000 individual members and some 275 member corporations that employ more than 1 million people. HIMSS frames and leads healthcare public policy and industry practices through its advocacy, educational, and professional development initiatives designed to promote information and management systems’ contributions to ensuring quality patient care.
Home Care Alliance of Massachusetts
The Home Care Alliance of Massachusetts is a statewide, not-for-profit organization dedicated to supporting and promoting high-quality, cost-effective home care as a therapeutic, compassionate, and patient-centered care choice. The Alliance’s 100+ member agencies care for more than 100,000 Massachusetts residents annually.
LeadingAge Massachusetts
LeadingAge Massachusetts, formerly MassAging, is the only organization representing the full continuum of mission-driven, not-for-profit providers of health care, housing, and services for older persons in Massachusetts. Members of LeadingAge Massachusetts provide housing and services to more than 25,000 older persons in the Commonwealth each year.
MA Senior Care Association
The Massachusetts Senior Care Association is committed to working cooperatively with all parties to develop the best possible long-term care system for the state of Massachusetts and its residents. It advocates a balanced approach to long-term care services. The Federation’s members are at the forefront of providing community-based services such as adult day health care and assisted living.
Massachusetts Association for Healthcare Quality
The Massachusetts Association for Healthcare Quality (MAHQ) is dedicated to providing education and other opportunities related to the professional growth of its members, while promoting teamwork and communication within the healthcare community.
Massachusetts Association of Health Plans
The Massachusetts Association of Health Plans (MAHP) is a non-profit organization committed to promoting the development and value of health plans in Massachusetts. Its mission and vision is to improve health for all in Massachusetts by promoting affordable, safe, and coordinated health care and to create trust in the value that health plans contribute to the health care system.
Massachusetts Association of Public Health Nurses
As the official state organization for public health nurses, formed in 1996, the association provides a common voice on issues of public health nursing, maintains regional chapters, provides educational programs, advocates for public health nursing and enhances the health of Massachusetts residents.
Massachusetts Coalition for the Prevention of Medical Errors
The Massachusetts Coalition for the Prevention of Medical Errors was established to develop a campaign in the Commonwealth to improve patient safety and reduce medical errors. The goals of the Coalition are to disseminate knowledge and information about the causes of sentinel events and develop strategies for prevention. The Coalition plans to drive improvement by making this information available to health professionals and health care institutions for use in their own quality improvement programs through a statewide campaign. This initiative seeks to strengthen the public’s trust and confidence in the health care delivery system as well, by increasing awareness of error prevention strategies through public and professional education.
Massachusetts Department of Public Health
The Massachusetts Department of Public Health’s mission is to serve all the people of the Commonwealth, particularly the underserved, and to promote healthy people, healthy families, healthy communities, and healthy environments through compassionate care, education, and prevention.
Massachusetts Department of Public Health- Immunization Program
The Division of Epidemiology and Immunization is responsible for the investigation of outbreaks of communicable diseases, surveillance of reportable diseases, and provision of educational materials and services to assist communities in reducing the incidence of communicable diseases. The Immunization Program focuses on adult immunization activities, specifically increasing influenza and pneumococcal vaccination rates and preparing for the next influenza pandemic. In addition, the Program ensures the complete and timely vaccination of all children in the Commonwealth to prevent the occurrence of vaccine-preventable diseases by providing all recommended childhood vaccines to public and private providers and to school-based programs.
Massachusetts Hospital Association
The Massachusetts Hospital Association (MHA) is a voluntary, not-for-profit organization comprised of hospitals and health systems, related organizations, and other members that have a common interest in promoting the health of the residents in the Commonwealth. Through leadership in public advocacy, education, and information, MHA represents and advances the collective interests of its member hospitals and health systems, and supports efforts to provide high-quality, cost-effective, and accessible care.
Massachusetts Medical Society
Founded in 1781, the Massachusetts Medical Society (MMS) is the oldest continuously operating medical society in the United States and is the publisher of the prestigious New England Journal of Medicine.
Massachusetts Public Health Association
The Massachusetts Public Health Association (MPHA) is a statewide membership organization that seeks through advocacy, education, coalition building, and organized action to improve the health of the public, promote the establishment of health care as a human right, and secure optimal community, personal, and environmental health.
National Association for Long Term Care Hospitals
Partnership for Healthcare
The Massachusetts-based Partnership for Healthcare Excellence is the first statewide effort in the nation to focus specifically on patients - helping them to play a greater role in improving the quality of their health care. The goals of the Partnership are to educate the public about variation in health care quality and to provide consumers with information and tools to improve the quality of health care for themselves and their family members. The Partnership seeks to motivate consumers to advocate for overall health system change that improves quality of care. Masspro is a member of a broad coalition of organizations supporting the Partnership.
The Institute for Healthcare Communications
Founded in 1987, the Institute for Healthcare Communication’s mission is to enhance the quality of health care by improving the communication between the clinician and patient through three major activities: education, research, and advocacy. The Institute stress the concept that effective communication between clinician and patient is a necessity, not an option.
Tufts Health Plan
Tufts Health Plan's health maintenance organization (HMO) was founded in 1979 as a not-for-profit HMO. Since then, Tufts Health Plan has expanded into a family of companies, offering a full array of health care coverage options to individuals and through employer groups. It is committed to providing a higher standard of health care coverage and to improving the quality of care for every member.
Links
1-800-AGE-INFO/ SHINE Program
Agency for Health Care Research and Quality
American Health Quality Association
Betsy Lehman Center for Patient Safety and Medical Error Prevention
The Betsy Lehman Center for Patient Safety and Medical Error Prevention was formed in 2004 , with the goal of improving patient safety and reducing medical errors through coordinating state agency initiatives and patient safety programs, promoting ongoing collaboration between the public and private sectors, and promoting safety through educating both health care providers and patients. The center is named for Betsy Lehman, a Boston Globe reporter who died in 1994 as a result of a chemotherapy overdose.
Center for Medicare Advocacy, Inc.
Centers for Disease Control and Prevention
The Centers for Disease Control and Prevention (CDC) is one of the 13 major operating components of the Department of Health and Human Services. The CDC is at the forefront of public health efforts to prevent and control infectious and chronic diseases, workplace hazards, disabilities, and environmental health threats. The CDC is globally recognized for conducting research and investigations and for its action oriented approach. CDC applies research and finding s to improve people’s daily living and responds to health emergencies.
Centers for Disease Control and Prevention- Influenza
This Web site features information for health professionals and the general public including key facts, questions and answers, and other influenza-related resources.
Centers for Medicare & Medicaid Services- Adult Immunization Overview
This Web site provides general facts about adult immunization, a description of the immunizations Medicare covers, as well as links to other resources.
Commonwealth of Massachusetts Board of Registration in Medicine
Community Based Care Transitions Program
Guided Care Model
HIMSS Patient Safety & Quality Outcomes Steering Committee
The use of healthcare information and management systems, standards and interoperability are essential to patient safety. The HIMSS Patient Safety & Quality Outcomes Steering Committee guides HIMSS efforts for this initiative. The Committee provides direction concerning all HIMSS projects, policies and other matters related to the application of health information technology towards improving safety, quality and cost-effectiveness of health and healthcare.
HPMP Resources
HPMP Resources.org was developed to provide information, tools and data to hospitals and care providers related to payment error prevention.
HRSA Patient Safety & Clinical Pharmacy Services Collaborative
Healthcare Communities
Healthcare.gov: Improving Care Transitions
Hospital Discharge Appeal Notices
Details changes (effective July 1, 2007) regarding the distribution of a revised version of the "Important Message from Medicare" notice.
Immunization Action Coalition
This Web site offers camera-ready and copyright-free educational materials on childhood, adolescent, and adult immunization, as well as hepatitis B.
Institute for Healthcare Improvement
The Institute for Healthcare Improvement (IHI) is a not-for-profit organization driving the improvement of health by advancing the quality and value of health care. Founded in 1991 based in Cambridge, Massachusetts, IHI offers comprehensive products and services. IHI is a reliable source of energy, knowledge, and support for a never-ending campaign to improve health care worldwide. The Institute helps accelerate change in health care by cultivating promising concepts for improving patient care and turning those ideas into action.
Institute for Safe Medication Practices
MassPRO Flu Clinic Finder Web Site
In operation from October–January each year, this Web site lists complete details for public flu immunization clinics organized by local health departments as well as private businesses including grocery stores, pharmacies, and other retailers.
Massachusetts 2-1-1: Get Connected. Get Answers.
This is a new statewide, phone-based information and referral service that provides information about the health and human service resources available in your community.
Massachusetts Association of Health Plans
The Massachusetts Association of Health Plans (MAHP) is a non-profit organization committed to promoting the development and value of health plans in Massachusetts. Its mission and vision are to improve health for all in Massachusetts by promoting affordable, safe, and coordinated health care and to create trust in the value that health plans contribute to the health care system.
Massachusetts Coalition for the Prevention of Medical Errors
The Massachusetts Coalition for the Prevention of Medical Errors was established to develop a campaign in the Commonwealth to improve patient safety and reduce medical errors. The goals of the Coalition are to disseminate knowledge and information about the causes of sentinel events and develop strategies for prevention. The Coalition plans to drive improvement by making this information available to health professionals and health care institutions for use in their own quality improvement programs through a statewide campaign. This initiative seeks to strengthen the public’s trust and confidence in the health care delivery system as well, by increasing awareness of error prevention strategies through public and professional education.
Massachusetts Department of Public Health
The Massachusetts Department of Public Health’s mission is to serve all the people of the Commonwealth, particularly the underserved, and to promote healthy people, healthy families, healthy communities, and healthy environments through compassionate care, education, and prevention.
Massachusetts Department of Public Health- Division of Health Care Quality
Massachusetts Department of Public Health- Influenza
This Web site provides influenza-related information to the public and health care providers, as well as a description of surveillance and pandemic preparedness, and features information in Spanish.
Massachusetts Division of Insurance
(617) 521-7777
Massachusetts Health Data Consortium
The Massachusetts Health Data Consortium was founded in 1978 by the state’s major public and private health care organizations. They recognized the need for a neutral agency, an “honest broker,” independent of special interests, to collect, analyze and disseminate health care information. The Consortium’s information products, services, and special projects support health policy development, technology planning and implementation, and improved decision making in the allocation and financing of health care.
Massachusetts Health Quality Partners
The Massachusetts Health Quality Partners is a broad-based coalition of physicians, hospitals, health plans, purchasers, consumers, and government agencies working together to promote improvement in the quality of health care services in Massachusetts. MHQP was first established in 1995 by a group of Massachusetts health care leaders who identified the importance of valid, comparable measures to drive improvement.
Massachusetts Hospital Association
The Massachusetts Hospital Association (MHA) is a voluntary, not-for-profit organization comprised of hospitals and health systems, related organizations, and other members with common interest in promoting the health of the residents of the Commonwealth. Through its leadership in public advocacy, education, and information, MHA represents and advocates for the collective interests of its member hospitals and health systems, and supports their efforts to provide high quality, cost effective, and accessible care.
Massachusetts Medical Society
Massachusetts SHARE
Massachusetts SHARE (Simplifying Healthcare Among Regional Entities) is a regional collaborative initiative operated by the Massachusetts Health Data Consortium. MA-SHARE seeks to promote the inter-organizational exchange of healthcare data using information technology, standards, and administrative simplification, in order to make accurate clinical health information available wherever needed in an efficient, cost-effective, and safe manner. MA-SHARE seeks to foster improvements in community clinical connectivity, allowing appropriate sharing of inter-organizational healthcare data among the various participants in the healthcare system – including patients, doctors and other practitioners, hospitals, government, insurers, HMOs, and other payers. The MA-SHARE operating model is generally conceived as that of a facilitator and incubator, in which projects exploring healthcare data connectivity will be undertaken in order to develop, plot and demonstrate new healthcare information technologies across communities and enterprises.
Massachusetts Technology Collaborative
The Massachusetts Technology Collaborative (MTC) is the state’s development agency for renewable energy and the innovation economy, which is responsible for one-quarter of all jobs in the state. MTC administers the John Adams Innovation Institute and the Renewable Energy Trust. We work to stimulate economic activity in communities throughout the Commonwealth.
Massachusetts e-Health Institute
MedQIC
The Medicare Quality Improvement Community (MedQIC) Web site is a free on-line resource for quality improvement interventions and associated tools, toolkits, presentations, and links to other resources.
Medicare
The official US Government Site for People with Medicare
(P) 1-800-MEDICARE (1-800-633-4227)
TTY 1-877-486-2048
Medicare Beneficiary Complaint Response Program
Million Hearts Campaign
National Care Transitions Theme to Integrating Care for Populations and Communities National Coordinating Center
National Quality Assurance
National Quality Assurance, USA (NQA) is one of the largest and longest established certification bodies. NQA provides certification and assessment services and related training to a wide range of manufacturing, commercial and service sectors. Established in 1990, it is a world-renowned registrar providing registration to a wide variety of quality management system standards and environmental systems standards.
National Transitions of Care Coalition (NTOCC)
PEPPER training
PandemicFlu.Gov
The official U.S. government Web site for information on pandemic flu and avian influenza, offering tips on health and safety, profiles of planning and response activities, research, surveillance summaries, and traveler’s health updates.
Physicians Quality Reporting System
Project RED
Social Security Administration
Society of Hospital Medicine- BOOST
The Aging Network and Care Transitions: Preparing your Organization Toolkit
The American Health Quality Association
The American Health Quality Association (AHQA) represents Quality Improvement Organizations (QIOS) and professionals working to improve the quality of healthcare in communities across America. AHQA maintains a close working relationship with the Centers for Medicare & Medicaid Services at the Department of Health and Human Services, the National Quality Forum, major professional medical and health care associations, and the Medicare Payment Advisory Commission – serving as a professional resource partner on projects.
The Care Transitions Program
Transitional Care Model
World Health Organization Epidemic and Pandemic Alert and Response (EPR)
Here, the World Health Organization (WHO) summarizes the current avian influenza situation, including reports, links, and recent guidelines, recommendations, and descriptions.
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