Mission/Vision/Values

Masspro’s Vision

Masspro’s vision is to develop and disseminate innovative solutions that transform patient care.

Masspro’s Mission

Masspro’s mission is to improve the safety, effectiveness and efficiency of patient care through market-leading quality solutions.

• Safety meaning that the care delivered is of the highest quality in an environment that assures safe patient care.<.li>
• Effectiveness includes achieving and exceeding clinical outcome measures, environmental/workforce optimization, and a patient centered approach.
• Efficiency captures process and operational improvements that provide cost reduction or cost containment in the delivery of patient care.
• Quality solutions incorporate the subject matter expertise and services delivered, which include case review, cultural transformation, data analysis and interpretation, process improvement, education and knowledge transfer, and change management.

Masspro’s Core Values:

Masspro’s fundamental values and behaviors which are expected of Masspro employees in order to provide an environment where Masspro’s vision and vision can be achieved are:

• Collaborative – we work together as a team
• Adaptive – we welcome change
• Resourceful – we find the most versatile and effective ways to get results
• Accountable – we have a disciplined approach, owning our commitments and actions
• Constructive – we engage in open, honest, and respectful dialogue