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Overview
As the federally designated healthcare Quality Improvement Organization
(QIO) for Massachusetts, and the only company to provide support
to the full continuum of healthcare providers, including hospitals,
nursing homes, home health agencies and physician offices, Masspro
offers its employees a unique opportunity to positively impact
the delivery and quality of healthcare across all settings.
At Masspro, we employ physicians, nurses, case managers, utilization
review/quality assurance nurses, biostatisticians, software engineers,
health care analysts, public health advocates and policy workers. We
empower them to be thought leaders, utilizing knowledge and expertise
to deliver innovative solutions and implementation assistance to
customers. At Masspro, employees are our must valuable asset. We
value and encourage a strong work ethic combined with a healthy
curiosity for exploring new ways of learning, teaching and sharing
skills with others. We also realize that to be productive,
all employees need to strike a work/life balance, and Masspro is
committed to sustaining an environment that encourages that balance.
At Masspro, it’s the “organization and its people” + “the
work” that makes “the impact”.

The Organization and its People:
At Masspro, employees can expect to be encouraged and rewarded
to do their best every day. We foster a collaborative environment
based on our “core values” where employees can become
involved in many aspects of the company beyond their job descriptions. For
example, employees may participate in work groups dealing with
team building, internal quality improvement, retirement planning
and special event planning, to name a few.
The Work:
At Masspro, we pride ourselves on being at the cutting-edge of
healthcare improvement as strategically directed by Masspro “Vision
and Mission”. Whether it be conducting educational
collaboratives to improve patient outcomes, preserving the integrity
of the Medicare Trust Fund, or helping to ensure that MassHealth
recipients receive the appropriate medical care to which they
are entitled, Masspro is a trusted partner.
The Impact:
Masspro is focused on providing its employees with an innovative
environment in which they can be inspired and intellectually fulfilled,
while knowing that they are making a significant impact on the
quality of healthcare in Massachusetts.
Masspro employees are results oriented, quality improvement
experts. They understand the urgent needs of our customers
and always respond with a customer service oriented approach.
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